Case Studies / Greenock
Metering · Greenock, Inverclyde

Greenock Heat Meter Replacement & Metering Upgrade Programme

A large-scale heat metering upgrade across more than 600 occupied homes on a communal heat network, improving metering accuracy, communications and billing compliance while keeping heating and hot water live throughout.

Client
Switch2 (for River Clyde Homes)
Location
Greenock, Inverclyde
Network type
Communal heat network
Properties served
600+ occupied homes
Project type
Metering infrastructure upgrade
Contractor
EMG Installations Ltd
Service continuity
Maintained throughout
Status
Completed
Modern residential apartment blocks with a communal heating plantroom and flues
600+homes
re-metered
Overview

Accurate, compliant heat metering across a live network

EMG Installations Ltd was appointed to deliver a large-scale heat metering upgrade on a residential heat network in Greenock serving more than 600 occupied properties. The programme replaced ageing, obsolete heat meters, improved metering accuracy, supported billing compliance and strengthened communications between individual dwellings and the central monitoring infrastructure.

The works formed part of a wider asset-management strategy to improve the long-term reliability, accuracy and efficiency of the communal heating system, while ensuring residents continued to receive accurate heat consumption data throughout.

Project scope

Heat meter survey, installation, commissioning & handover

Delivery methodology

A structured process for every installation

1

Survey & verification

Confirm meter locations, verify existing infrastructure, assess access and record asset information.

2

Meter replacement

Safe isolation, meter removal and installation, mechanical & electrical connections, and leak testing.

3

Commissioning

Functional testing, data-transmission checks and validation of consumption recording.

4

Asset data capture

Serial numbers, communications status and commissioning results recorded for the client.

Row of digital heat meters installed on insulated pipework in a plantroom
Challenges

Re-metering 600+ occupied homes on a live network

Delivering across more than 600 occupied properties on a live communal network required a structured resident-engagement strategy and careful isolation procedures to avoid any loss of heating or hot water.

  • Scheduling, access management and coordination of revisits
  • Clear communication with residents before and during the works
  • Safe isolation to maintain network continuity
  • Ensuring new meters communicated correctly with billing systems
600+
Homes re-metered
0
Loss of heating or hot water
100%
Meters commissioned & validated
Full
Asset register handed over
Benefits delivered

Fairer billing, better data, future-proofed assets